Building4Media Support

Underneath you will find our support line, our support ticket system and Knowledgebase. Before using them please read the instructions underneath.

The use of our support line is limited to: priority one support issues, defined as:

• Malfunction in a crucial part of the system.
• The system will not restart and the data is corrupted.

In all other instances the support line is used, an invoice might be sent. For less urgent problems use our Support Ticket System or check out our Knowledgebase

Support line

Our support telephone number: + 31 515 712 345

If our support line is temporarily engaged:

• Please leave your name, company name and telephone number on which we can reach you.
• Give a short description of your problem.
• We will contact you as soon as possible.

Support Ticket System and Knowledgebase

For less urgent problem, please first check our Knowledgebase for a possible solution. If no solution has been found, please submit a ticket.

• Please fill in your name, company name and telephone number.
• Give a description of your problem.
• We will contact you as soon as possible.